Enter the Chat 💬 – Carney

Tools 4 Types of Conversational Commerce Investment in conversational commerce—the online tools that e-commerce brands use to communicate with customers—is projected to grow to $290 million by 2025. These tools help brands to streamline the purchase journey and customer experience (CX): Chatbots: With AI technology, chatbots respond conversationally to customer inquiries for you. These can…