Enter the Chat 💬 – Carney

ConsultingLeave a comment

Tools 4 Types of Conversational Commerce Investment in conversational commerce—the online tools that e-commerce brands use to communicate with customers—is projected to grow to $290 million by 2025. These tools help brands to streamline the purchase journey and customer experience (CX): Chatbots: With AI technology, chatbots respond conversationally to customer inquiries for you. These can…

Success as a Wonderful Hell

ConsultingLeave a comment

Marketing Podcast with Laura Gassner Otting In this episode of the Duct Tape Marketing Podcast, I interview Washington Post Best Selling Author and Motivational Keynote Speaker, Laura Gassner Otting. A frequent contributor to Good Morning America, the TODAY Show, Harvard Business Review, and Oprah Daily. Laura’s 30-year experience is defined by her entrepreneurial edge. She served…