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Daily Archives: March 14, 2025

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How to ‘Reset’ Your Instagram Algorithm

BusinessBy adminMarch 14, 2025Leave a comment

As a type A perfectionist, there are few things that give me more satisfaction than a good old spring clean. Come change of seasons, I’m always overcome with the urge to clear out drawers, declutter cupboards, and rearrange shelves. Doing it is a bit of a slog, of course, but that feeling you get after…

An AI-first approach: How RB2B created a lean, scalable support system

BusinessBy adminMarch 14, 2025Leave a comment

As RB2B scaled, its support team needed a way to handle growing demand without adding headcount. Head of Technical Operations Robb Clarke turned to AI as the solution. In this conversation with Intercom’s Senior Director of Automated and Proactive Support Ruth O’Brien, Robb details how implementing Fin AI Agent created a scalable support system that…

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